TorGuard Review

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TorGuard is a good VPN service that has been providing good service to VPN users. Located in the Island of Nevis, TorGuard is known for providing its users with great protection and premium VPN service in the form of good connectivity options, additional features, and consistent performance.

Pricing

TorGuard offers five different VPN pricing plans to users depending on the subscription period. The plans are for periods of one month, three months, six months, one year, and two years. Users have access to all the servers and full customer support in all packages, with the pricing varying as $9.99, $19.99, $29.99, $59.99, and $119.99 respectively. One can see that the monthly package is a little expensive, though a no-questions-asked 7-day money back guarantee is provided to users. Payments can be made via credit cards, PayPal, Paymentwall, and Bitcoins.

Security and Encryption

TorGuard uses OpenVPN protocol for its connections by default. It uses either of AES 256-bit or AES 128-bit Blowfish for encrypting the user connections. The former is available only in select areas like US-Atlanta, Australia, and Canada-Calgary. All protocols are supported.
As for security of users, it is good to see that TorGuard does not record any sort of logs. It says this outright on the home page of its website and follows this claim religiously. Using shared VPNs also helps in securing the users better. TorGuard’s location, though, is a bit of a point of concern. Initially, the Island of Nevis was thought to be a tax haven for Britain.
However, this island of the Caribbean falls under US jurisdiction and is thus subject to its data retention laws. Also, it is fair to mention that VPN.ac justly accused TorGuard for copying some of their servers in a manner that left users unprotected. This caused a lot of damage to TorGuard. Although they have reverted to using their own servers that offer good encryption and protection, people continue to be a little sceptic.

Server Locations

TorGuard has a constantly growing global presence. Currently, they have one of the largest global server networks. TorGuard has more than 1600 servers in over 50 countries of the world. These servers are high-speed and provide good protection to the users, with the promise of no cluttering in the servers also made by TorGuard. All the major locations are covered like USA, UK, Canada, Australia, Germany, France, Netherlands, as well as other lesser covered regions like Saudi Arabia.

Compatibility

TorGuard has good cross-platform compatibility. It offers VPN clients for all operating systems like Windows, Mac, and Linux, and also offers dedicated apps for iOS and Android. It can be set up on gaming consoles and Smart TVs as well, with setup files available for routers also.

Speed

TorGuard is known to provide good connection speeds to users. It offers consistently good speeds in all its servers. The speed tests varied depending on the server we chose because of our geographical location, but on the whole, we did not face any problem while streaming videos and accessing emails. TorGuard also came through IPv6 DNS leak tests with flying colours, something that other VPNs have not been able to do so.

Customer support

TorGuard focuses on customer support as it values its customers. There is a 24X7 online chat support for people manned by their technical support team to answer all user queries at any time in the day. The responses were detailed, to the point, and the waiting time to start a chat was very little. They also have a good FAQ section as well as an email ticket system which works well enough.

Extras

TorGuard offers a lot of extra services to users in addition to its VPN service. It offers an Anonymous Proxy service that allows users to stream and unblock geo-restricted content with more than 200 IPs from 6 countries offered. A private email service is offered as well which offers PGP encryption and secure offshore email storage to users. It also promises perfect forward secrecy and provides two factor authentication on this service.

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