PureVPN review

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PureVPN is one of the older VPNs in the business. It started in 2007, when Hong Kong based GZ systems came up with this idea of creating a VPN service that is centred not just on the security of the users but their overall experience. PureVPN proudly claim that they are the fastest VPN service in the world, and it is because of their different approach that they have lasted so long and have such a widespread popularity.

Pricing

PureVPN offers three different pricing plans to users. They offer a monthly plan, priced at $9.99 per month, a semi-annual plan which is priced at $7.99 per month billed semi-annually, and an annual plan which is priced at $4.99 per month billed annually. The cost is not that high, and the service offered is impeccable. As for payment options, PureVPN offers one of the widest ranges of methods of payment. Different card, online transaction, and coin payment providers can be chosen to subscribe to PureVPN. Users can also pay anonymously using Bitcoin, but alas, there is no free plan or free trial of their service.

Security and Encryption

PureVPN uses 256-bit encryption to protect its 1 million plus customer base. The encryption offered is top notch and sound. Users can also choose from different protocols, with PPTP, L2TP/IPSec, SSTP, and IKEv2 available. It must be noted that although they claim on their website that OpenVPN is available as well, it is not available for selection from the list when using their service through their VPN client.
PureVPN also mentions on its website that it does not rely on third-parties to manage the data. This is good to know from a security point of view, for the third-parties could work in collusion with other authorities to supply them with user data. Activity logs of users are not recorded either, which is the most important thing. Also, since PureVPN is based out from Hong Kong, it is not subject to the data retention laws of strict countries.

Server Locations

PureVPN’s top two selling points are its blazing fast connection speeds and its huge global coverage. The global coverage part is indeed true, for it offers more than 500 servers in over 141 countries of the world. The coverage is one of the biggest and the best we have encountered so far, with users having the feature to choose a server from a huge pool. Having so many servers to choose from means that users face minimum downtime, which is always the aim for any VPN company. With servers in countries like USA, UK, Canada, Netherlands, Germany, Australia, France, etc., PureVPN offers a wide global coverage to its users.

Compatibility

PureVPN is compatible with both Windows and Mac. It offers dedicated apps for both of these operating systems which do not require any configuration on behalf of the user. Their Android and iOS apps offer similar protection and ease of use to users. Linux users can also use it, with instructions provided to them by the support team. PureVPN is also compatible with other devices like Roku, Apple TV, routers, gaming consoles, etc. PureVPN also offers a Virtual Router feature on its Windows client, which essentially turns your Windows system into a virtual router which can be used to connect to up to 10 devices. It’s quite nifty.

Speed

When it comes to connection speed, not many can match PureVPN. After all, it is their main selling point. They proudly claim to be the world’s fastest VPNs, and in our speed tests, we found that they are one of the few VPNs that actually improve connection and download speeds at some servers. Using a VPN will always have a negative effect on your connection speed, but with PureVPN, that is minimal. As mentioned earlier, they improved the download rates in some cases, which is rather surprising. The overall usage speed was impressive too, in coherence with their claim.

Customer support

PureVPN offers a 24X7 customer support to its users. Live chat feature is available on their website, and we did not have to wait for even a minute to get a customer service agent to respond to us. Their email system works equally well, and their knowledge base is good too.

Extras

PureVPN offers all its features in all its plans. But there are a few extra features it offers as well. For example, it offers an internet kill switch so that your internet connection drops as soon as your VPN disconnects to protect your identity and activity at all times. It also offers an NAT firewall and DDoS protection to its users. A 7-day money back guarantee is also provided, but that is only for the annual subscription.

Conclusion

PureVPN offers a refreshing and attractive service to its users. What’s best about their service is that despite taking a different approach and focussing more on the user experience and connection speed, they did not ignore the basic requirements of strong encryption and security, which is what people look for in any VPN. All in all, we are quite satisfied with their service, though their clients can be a little tricky to use for inexperience and first-time users.

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